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Phone number:
+86 13017967838
Our location
No. 180, Nanxi Road, Qiancang Town, Yongkang City, Zhejiang Province,China.
Email address:
info@Manraypilates.com
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Simply fill out the quick form, and our team will promptly respond with the most effective, personalized solution tailored to meet your unique needs and goals.
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Frequently Asked Questions
Can I customize the Pilates equipment for my studio or brand?
Yes. We support customization of frame finishes, upholstery colors, logo application, accessories and packaging. Available options vary by product, so you can send us your preferred configuration for confirmation.
What is the minimum order quantity?
MOQ depends on the product and customization requirements. Standard models can usually be ordered in smaller quantities, while customized colors, branding or packaging may require a higher MOQ.
Can I order a sample before placing a bulk order?
Yes. Sample orders are available for most products, allowing you to check the construction, movement, upholstery and overall quality before moving forward with a larger order.
How long does production normally take?
Lead time depends on the model, order quantity and level of customization. Standard orders are generally faster, while OEM projects or larger studio orders may require additional production time. We confirm the schedule before production begins.
How do you ensure consistent quality across a bulk order?
We inspect key materials, structural connections, moving systems, upholstery, adjustment mechanisms and final assembly during production. Each unit is checked before packing to help maintain consistency across the order.
Can you supply replacement parts in the future?
parts in the future?Yes. We can provide commonly used replacement parts such as springs, ropes, pulleys, straps, wheels, shoulder rests and other serviceable components to support long-term equipment maintenance.
What happens if a part is damaged during shipping?
If a shipment arrives with damage, send us clear photos or videos of the packaging and affected parts. Our team will review the issue and arrange the appropriate replacement parts or support based on the situation.
How is the equipment packed for international shipping?
Equipment is protected according to its structure using foam, protective wrapping, reinforced cartons or wooden packaging where required. The goal is to protect both the frame and smaller components during long-distance transportation.
Can you arrange shipping to my country?
Yes. We regularly work with international shipments and can help arrange sea, air or other freight options depending on the order size, destination and delivery requirements.
Is the equipment difficult to assemble after delivery?
Most products are shipped partially assembled to reduce shipping volume while keeping installation straightforward. Assembly instructions and technical support can be provided, and many models only require a few main components to be installed.
Do you provide warranty and after-sales support?
Yes. Warranty coverage depends on the product and component. We also provide ongoing support for spare parts, installation questions and maintenance issues after delivery.
How do I choose the right models for my studio or distribution business?
Tell us your customer type, studio size, preferred materials, target price range and expected order quantity. We can help compare suitable models and configurations instead of simply recommending the most expensive option.
Let's Build Your Pilates Vision Together
Every great Pilates space starts with an idea. Whether you’re opening your first studio, expanding your gym, or launching your own brand, we’re here to help turn your vision into reality.